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icemannd
Participant
June 22, 2018
Question

Character Animator - "Unable to load font" at launch

  • June 22, 2018
  • 1 reply
  • 986 views

Windows 10 1709 fully patched

Adobe Character Animator CC 2018 (1.5)

No font manager, no fonts removed.

Tried importing Myriad Pro from an 1803 machine and no success, don't have older version of CA available to install.

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1 reply

oksamurai
Community Manager
oksamuraiCommunity Manager
Community Manager
June 25, 2018

See this thread: Character animator won't launch "Unable to create font."

I
icemanndAuthor
Participant
June 25, 2018

I don't have an older version of CA available to go back to.  It's 1.5+ or nothing, and unable to upgrade machine to Windows 10 build 1803 due to other software.

This isn't a problem that I believe is going to be solved on my end.  This is a problem with the application install itself, and If it works only in Windows 10 1803 maybe it shouldn't be installed on older Windows 10 builds and they change the system requirements page as well, Adobe Character Animator CC System Requirements, as that notes only the 1507 isn't supported.

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