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Participant
April 20, 2021
Question

Character Animator V4 update

  • April 20, 2021
  • 1 reply
  • 161 views

I seem to be encountering difficulties when trying to download and install version 4 of Character Animator.  It downolads but then when I try to open the software it crashes.  I have tried to uninstall and install the programe numerous times, but the same thing happens over and over .  Any advice would be gladly accepted 

 

Thanks  

 

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1 reply

oksamurai
Legend
April 20, 2021

These are our recommended specs: https://helpx.adobe.com/adobe-character-animator/user-guide.html/adobe-character-animator/system-requirements.ug.html. Does your system meet these minimum specs? That's usually the reason behind crashes. Did this happen with previous versions?

Emlyn5E58Author
Participant
April 21, 2021

Thanks!  These will be useful.  It weas my first attempt at installing the software and there were no previous versions.