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calm_enthusiast1674
calm_enthusiast1674
Participant
Oct 25, 2017 4:46 PM UTC
Question

Character Animator webcam issue

I have a user that just updated to Character Animator 1.1 full version. OS X Sierra.

The Logitech USB camera that is installed is not functioning in CA. The camera constantly flickers and sometimes does not produce video or audio at all. The camera functions as normal in other apps like Skype and Facetime. Tried 2 different USB cameras with same results. No driver updates from Logitech.

Any suggestions?

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    5 replies

    Kanikas
    Kanikas
    Legend
    Oct 25, 2017 4:49 PM UTC

    Moving to Character Animator​

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    calm_enthusiast1674
    calm_enthusiast1674Author
    Participant
    Nov 7, 2017 5:05 PM UTC

    Anyone have any feedback on this issue?

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    Kevin J. Monahan Jr.
    Kevin J. Monahan Jr.
    Legend
    Nov 7, 2017 5:42 PM UTC

    Hi Lazel-Tech,

    I see that there are some general complaints around this issue. Can you seek out support from Logitech and let us know what they say?

    Thanks,
    Kevin

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    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
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