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calm_enthusiast1674
Participant
October 25, 2017
Question

Character Animator webcam issue

  • October 25, 2017
  • 5 replies
  • 644 views

I have a user that just updated to Character Animator 1.1 full version. OS X Sierra.

The Logitech USB camera that is installed is not functioning in CA. The camera constantly flickers and sometimes does not produce video or audio at all. The camera functions as normal in other apps like Skype and Facetime. Tried 2 different USB cameras with same results. No driver updates from Logitech.

Any suggestions?

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    5 replies

    Kanikas
    Legend
    October 25, 2017

    Moving to Character Animator

    calm_enthusiast1674
    Participant
    November 7, 2017

    Anyone have any feedback on this issue?

    Kevin J. Monahan Jr.
    Legend
    November 7, 2017

    Hi Lazel-Tech,

    I see that there are some general complaints around this issue. Can you seek out support from Logitech and let us know what they say?

    Thanks,
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio