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PuppetGuy
Known Participant
June 21, 2024
Question

Cloud-based errors now produced with local files and example rigs

  • June 21, 2024
  • 4 replies
  • 425 views

I have installed and uninstalled Ch and opened local files and I'm still getting the same errors as if I was opening Cloud files.

 

The errors also occur when opening any example files from the Welcome Screen and my relocated local files.

 

Errors below:

 

This topic has been closed for replies.

4 replies

Ishan Y
Community Manager
Ishan YCommunity Manager
Community Manager
July 10, 2024

Hey everyone,

I'm sorry for the poor experience. Could you share the steps to replicate this issue? That can help me better understand what is going wrong. Is this error triggered only after specific files are relocated? Please send me a private message if you don't receive a reply.

 

Post moved to Discussions for collecting more information. 

Thanks,

Ishan

Please tag me (@) in your replies so that it notifies me and helps me respond promptly.
    P
    PuppetGuyAuthor
    Known Participant
    October 20, 2024

    Hi Ishan

     

    Sorry I had not seen this response until now. I only opened the file to produce this error. No extra steps.

    B
    Bernardo7
    Participating Frequently
    June 30, 2024

    had a few guys from adobe try to fix this issue on my computer. they couldnt fix it. i switched to adobe animate . i prefer using adobe character animator though.

     

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    PuppetGuyAuthor
    Known Participant
    June 21, 2024

    The issue is temporarily fixed by opening Adobe Character Animator as Administrator from the Start menu.

    P
    PuppetGuyAuthor
    Known Participant
    June 21, 2024

    This is from the latest version of Ch, Windows 10.

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