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Participant
September 19, 2019
Question

Dave's new puppet is not working

  • September 19, 2019
  • 1 reply
  • 385 views

I just watched Dave's latest youtube video and downloaded his puppet. (September 2019).  I downloaded the zip file and opened it.  I double clickedon the CH file and it opens up Character Animator... but it's an empty file....  It states the it is a temporary file.... 

I can't get it to work.  There is no puppet.

 

Please help . I am paying a lot of money for CC and it's not working.

 

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    1 reply

    alank99101739
    Legend
    September 19, 2019

    Just FYI, these are community forums. Fellow community members helping each other. There is a separate are to submit support requests that is manned by Adobe staff (although they also frequent these forums).

     

    What I suspect is the file you downloaded had a .puppet file extension? If so, yes, it is a ZIP file, but you are not meant to open it up. You go into a CH project and use “Import Puppet” from the menu and point it at the *.puppet file. This will add the puppet to your project.  That is, CH reads the ZIP file for you and pulls out what it needs.

     

    There may be other ways to load it, but that is what I do.

     

    The chproj files are zero length. When you double click on the file for a project (not a puppet) it starts up CH. It then uses the directory the chproj file is in to work out where the rest of the project is. But it is a little confusing that puppets also contain this same file. So I am not 100% sure you downloaded a puppet or a project - but from your description it is a puppet in which case don’t extract the files in it.

    Participant
    September 19, 2019
    Hi!