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Inspiring
Aug 1, 2019 7:01 PM UTC
Answered

does not save changes from Photoshop

Hi, it is my understanding that if you make changes in Photoshop it updates the puppet in Animator but it's not doing that. 

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    alank99101739
    alank99101739Correct answer
    Legend
    Aug 2, 2019 3:55 PM UTC

    To check the path name, single click on the puppet in the project panel. The first property in the properties panel is the psthnsme to the artwork file.

    If you use “edit original” from the CH menu, it is guaranteed to edit the file CH is using.

    11 replies

    alank99101739
    Legend
    Aug 5, 2019 12:04 AM UTC

    I don’t think that is supported. Someone else asked recently (last month or two) and someone from adobe replied.

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    alank99101739
    Legend
    Aug 3, 2019 7:29 PM UTC

    Are you talking about the scene window? I think bottom right corner you can change between black, white, and checkerboard.

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    Inspiring
    Aug 3, 2019 9:32 PM UTC

    No, I mean the whole workspace.  I know in other Adobe products you have the option to change the workspace background color to white, black or grey but Premier doesn't seem to have that option.  The black makes it a little hard to read the panels. 

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    alank99101739
    alank99101739Correct answer
    Legend
    Aug 2, 2019 3:55 PM UTC

    To check the path name, single click on the puppet in the project panel. The first property in the properties panel is the psthnsme to the artwork file.

    If you use “edit original” from the CH menu, it is guaranteed to edit the file CH is using.

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    Inspiring
    Aug 2, 2019 8:21 PM UTC

    That did the trick, thanks!  On my workspace the background  color is  black.  Is there a way to change that? 

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    Sjaani
    Community Expert
    Community Expert
    Aug 2, 2019 1:26 AM UTC

    I'll add to alank's comment by saying I've seen quite a few comments of this nature. A lot of the time we have found that they saved the puppet in one folder which they edited, but the puppet in CH was held in a different folder. So first thing to check are you editing the puppet in the CH Media/ Gathered Media folder created by CH.

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    Inspiring
    Aug 2, 2019 1:40 AM UTC

    So CH doesn't save it in the same folder you saved it in originally?  I'm confused.

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    Sjaani
    Community Expert
    Community Expert
    Aug 2, 2019 1:54 AM UTC

    When you start a new project you can place the "yourtitle.chproj" where ever you want.
    Character Animator then creates the folders it needs in order to house the files where it can find them.
    For example I've created a 'newcharacter' under CH in my temp folder.
    CH has then created the newcharacter.chproj file as well as Ch Data and Ch Media folder.
    If I want to edit the character associated with this project I have to go into the Ch Media folder and open the .psd file here.

    If I have the character somewhere else already on my system CH will still create the above file structure and place the .psd file in the Ch Media folder. If I edit my original file it is not editing the file CH will be looking at for changes.

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    alank99101739
    Legend
    Aug 1, 2019 9:34 PM UTC

    If you edit the artwork file that CH is using, when you save the file in photoshop, CH notices the file change and reloads it next time CH gets focus. If you import a puppet, it makes a copy of the artwork (does not use the originalj.

    If using a network mounted file system sometimes CH does not get notified of the file change.

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    Inspiring
    Aug 2, 2019 1:36 AM UTC

    What do you mean by get focused? 

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    Sjaani
    Community Expert
    Community Expert
    Aug 2, 2019 1:56 AM UTC

    Next time CH is your active program.
    If you are editing in PS that is your active (focus) app, the puppet in CH won't change until you click somewhere on CH to make it the active (focus) app.

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