Dragable Handle are wrong after export

Question

When I animate within Adobe Character Animator the draggable handles work fine. But when I export the video via media encoder or link it into after effects as an embedded project file the arms stretch and move randomly. I'm not sure why this is happening.

I did notice that this only happens if the character has to be scaled down. If the character is not scaled it doesn't happen at all.

This is the video export

And that's within the program.

This does not happen within the character animator program beta version at all.

alank99101739 · Answer

Random suggestion - sounds like the puppet is being scaled down, but not the dragging event coordinates. Are there options to scale the puppet vs the whole scene? Maybe you are scaling the wrong ”thing” in AE? (I don’t know if a feature or bug - I don’t use AE - just trying a random suggestion. I notice that draggers are not relative to the rest of the puppet, so the same happens inside CH as well. Just wondering if you scan scale the whole scene instead, which would include the draggers at a guess.)

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