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Participant
Aug 20, 2020 12:21 PM UTC
Answered

Error

When working ....it shut down due to power failure...now the project file not opening ....it showing this error...

is there any solution for this? or I've to work from scratch again..

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David ArborCorrect answer
Inspiring
Aug 21, 2020 12:05 PM UTC

Uh, oh. That I don't know how to fix. Was Photoshop in the middle of saving when the power went out? Unless there's a backup of the PSD file, I'm not sure what can be done. 😞 

 

DT


I've seen a couple solutions to this error before. One of them is opening the PSD in Illustrator, then saving it back as a PSD, making sure to check the option to "Preserve Layers." Another is using a PSD recovery tool. Here's one recommended in another forum post: http://telegraphics.com.au/sw/product/PSDRecover

I've never used it so I can't offer any advice or even a recommendation that it works, but some people seemed to have success with it. I would try the Illustrator method first.

10 replies

Community Manager
Aug 20, 2020 4:09 PM UTC

I may be able to fix that if you send me a download link for a zip file containing the Ch Data/repo.noindex subfolder of the project. That particular message is usually a rather mild sort of damage.

 

Dan Tull

Adobe Character Animator Team

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Participant
Aug 20, 2020 6:51 PM UTC

That will be very nice..here it is..

Zip link 

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Community Manager
Aug 20, 2020 7:26 PM UTC

If you write 9472c3e561183772fada757f02b2dc233c9e6d71 into the file "Ch Data/repo.noindex/refs/heads/master" the project should open again. This forum is being annoying and not letting me post the file with any regular extensions. 

🙄
Here's a link if you'd prefer a file to drop in vs editing the existing one: 

https://www.dropbox.com/s/qmge2w1l1n37ury/master?dl=0

DT

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Inspiring
Aug 20, 2020 1:43 PM UTC

What happens if you create a new project and drag this .chproj into it?

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Participant
Aug 20, 2020 6:44 PM UTC

It does'nt work. Same error.

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