Error (3.4x185) CaptureFrame has size less than 640x480

Forum|Forum|5 years ago
October 22, 2020
2 replies
1221 views

Hello, I'm getting the error listed in the title. I'm on a MacBook Pro, and it comes up when the program tries to use the camera. The program has the proper permissions to access the camera. I can't close the error window, either. I can just hit "OK" and the error pops up again. I have to force quit out of the application to get out of it. Any suggestions?

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D

Data_

Participant

Hi Shaun,

Did you find a solution?

Having the same issue.

CoSA_DaveS

Adobe Employee

Do you have virtual camera software installed? If so, make sure it’s configured to use a frame of 640x480 or bigger. Or uninstall it if you're not using it.