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botclorbis
Participant
January 27, 2020
Question

Failed to Connect to AME 14.0.1 when Exporting

  • January 27, 2020
  • 1 reply
  • 851 views

I'm brand new to Character animator and am making my first project. I tried Export > Video via Adobe Media Encoder and got the following error.

 

If I try to open Premiere Pro and import the project as I've read you can do, it just hangs on Contacting Dynamic Link Server. 

 

I'm using CH 3.1 and AME 14.0.1 

 

Help!

 

Title edited by Mod

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1 reply

B
botclorbisAuthor
Participant
January 28, 2020

I used the Adobe Cleaner to uninstall everything cloud related and I had installed Filter Forge recently for Photoshop as well. It installed a 4D animator bloatware unbeknownst to me.  I uninstalled those two programs as well.  Voila... Everything works now.

Shivangi_Gupta
Community Manager
Shivangi_GuptaCommunity Manager
Community Manager
January 29, 2020

Hi there,

 

Thanks for keeping us updated! Give us a shout if you get any other issues. 🙂

Cheers,

Shivangi

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