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Participant
July 27, 2020
Question

grayed out, not responding in Ch. Just got a new computer i9 8 cores, 64 gb ram, 2Tb SSD

  • July 27, 2020
  • 5 replies
  • 177 views

JUst got a new computer and Ch is frustrating me so much. Its so slow and for the first time ever Im geting not responding messages and it takes so long to do anything. 

My computer is brand new,  i9 8 cores, 64 gb ram, 2Tb SSD 

Total overkill for what i need but whats going on..

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    5 replies

    Participant
    July 28, 2020

    I would double check drivers for ram. One time I installed 32gb of new ram and i learned it needed to be placed on motherboard in certain order. Make sure you ram is locked in. Also maybe your processor is overheating due to faulty fans.

    ebenheizerm28787053
    Inspiring
    July 28, 2020

    64GB? Really? I have 32GB and don't even use the half of it most time, and never I used the entire 32GB at all!

    CoSA_DaveS
    Participating Frequently
    July 28, 2020

    That machine should be more than enough! Can you share a screen-recording of the slowdown?

    alank99101739
    Legend
    July 27, 2020

    Thats sounds like a beast of a machine! Does any perf meter tools tell you where its running out of resources? If I had to guess, I would look at virus checking software or cloud backup software competing for access to disk files. 

    LinSims
    Community Expert
    Community Expert
    July 27, 2020

    Let me move this to the Character Animator forum for you, where you are more likely to receive an answer to your question.

    The Community Help forum is for help in using the Adobe Support Community forums, not for help with specific programs. Product questions should be posted in the associated product community.