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clayb15722684
Participant
Dec 29, 2021 11:17 PM UTC
Question

Help. Cant open puppets, constant error messages. Is Character Animator just not ready yet...?

No idea where to even begin, but using the "tutorial," I made my own puppet, did the "swapping" out with a blank puppet template. Saved the file. Come back an hour later, can't even open it. What a complete waste of 4+ hours this software has been.

 

 

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4 replies

TheOriginalGC
Community Expert
Community Expert
Dec 30, 2021 2:46 PM UTC

Let's backtrack a little. When you say you can't open puppets, you can't open any puppet, including blank?

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clayb15722684
Participant
Dec 30, 2021 5:47 PM UTC

I can't open puppets after saving them. I keep getting error "nil" messages. I have re-isntalled the software again. Here in a nutshell is what is happening. 

 

1. I create a new Project.

2. I import the "Blank" puppet template.

3. I make aesthetic changes to said puppet in Illustrator, and it updates in real time.

4. I go do something else, close both programs. Save all the work in the original file locations and make no other changes.

5. Open Character illustrator back up to continue to work and receive error upon error message. Sometimes even causes my computer to freeze and forces a restart of the program. 

 

Seems like poor software... 

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clayb15722684
Participant
Dec 30, 2021 5:52 PM UTC

lol....

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