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Participating Frequently
Dec 13, 2020 10:03 AM UTC
Question

help me resolve problem when import puppet in Adobe character animator

Hi!
Can anyone help me to solve a solution for this?

Best Regards

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10 replies

keiko.yamada
Community Manager
Community Manager
Dec 14, 2020 10:33 PM UTC

Hello,

Could you please give us more info?

Do you know how this pueppt is exported (the version of CH and OS used when it is exported)?

Can you share the puppet which has this problem?

Thanks.

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vitra5CC9Author
Participating Frequently
Dec 17, 2020 5:58 AM UTC
The latest version and Windows 10.
It always happens when I want to create a scene. I've been able to
overcome that by creating a new scene and then deleting and then recreating
it, but it's a bit troublesome if it's always like that
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keiko.yamada
Community Manager
Community Manager
Dec 17, 2020 7:40 AM UTC

Sorry to learn you are always seeing this.

Are you seeing this problem with Chloe (Photoshop) template from Home panel?

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