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yamvae
yamvae
Participant
Apr 5, 2018 3:58 AM UTC
Question

I cant see the update of character animator at mi adobe creative cloud

Can you help me? I cant update Character Animator, and I dont know why.

I tried updating at the cloud the apps update, but it doesnt recogniza Character Animator. As it was no update available.

Please help!

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1 reply

Jeff Almasol
Adobe Employee
Jeff Almasol
Adobe Employee
Apr 6, 2018 10:25 PM UTC

Are you on Mac or Windows?

What specific version of the OS are you running?

If you click the three dots in the upper-right corner of the menu, then choose Check for App Updates, does it then show up? There should be a "Character Animator CC" entry that, when you hover the mouse pointer over the name, should say Version 1.5.

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