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williamm7573352
Participant
July 8, 2020
Question

I got this error with Heller puppet from Okay Samurai

  • July 8, 2020
  • 3 replies
  • 609 views

This topic has been closed for replies.

3 replies

oksamurai
Community Manager
oksamuraiCommunity Manager
Community Manager
July 9, 2020

I wonder if it's the 2019 issue shown here: https://helpx.adobe.com/adobe-character-animator/kb/known-issues.html. There's a workaround in that thread - does that work?

alank99101739
alank99101739
Legend
July 8, 2020

Lol! Okay, being serious sorry, single click on the puppet in the project panel then look over at the properties. The firs one is Path. That is where the illustrator file is. Trying opening that file directly from illustrator using File/Open. Maybe it will give a better error message...

oksamurai
Community Manager
oksamuraiCommunity Manager
Community Manager
July 9, 2020

@alank99101739 and others - are you able to open the Illustrator file okay? It works for me but I want to make sure it's not because I'm using an internal build...

 

https://okaysamurai.com/puppets/

alank99101739
alank99101739
Legend
July 11, 2020

Sorry, missed this question. I am on 3.3.1 and it opened without problem for me.

    alank99101739
    alank99101739
    Legend
    July 8, 2020

    i think something went wrong...

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