I got this error with Heller puppet from Okay Samurai

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Legend

I wonder if it's the 2019 issue shown here: https://helpx.adobe.com/adobe-character-animator/kb/known-issues.html. There's a workaround in that thread - does that work?

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alank99101739

Legend

Lol! Okay, being serious sorry, single click on the puppet in the project panel then look over at the properties. The firs one is Path. That is where the illustrator file is. Trying opening that file directly from illustrator using File/Open. Maybe it will give a better error message...

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oksamurai

Legend

@alank99101739 and others - are you able to open the Illustrator file okay? It works for me but I want to make sure it's not because I'm using an internal build...

https://okaysamurai.com/puppets/

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alank99101739

Legend

Sorry, missed this question. I am on 3.3.1 and it opened without problem for me.

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alank99101739

Legend

i think something went wrong...

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