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Participant
Nov 6, 2018 7:17 PM UTC
Answered

I USE Macbook,the camera can't detect the camera

My macbook is macbook pro(mid-2014),the OS is mojave,the software can't detect the camera,but i use facetime is normal.

Please hlep me to solve it,thank a lot!

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alank99101739
alank99101739Correct answer
Legend
Nov 6, 2018 8:29 PM UTC

There were some other recent threads. I believe the answer was Mojave has changed some security settings around, so you may need to grant Character Animator to get access to the camera. See this thread for details: Re: Ch cannot access FaceTime HD camera error

4 replies

alank99101739
alank99101739Correct answer
Legend
Nov 6, 2018 8:29 PM UTC

There were some other recent threads. I believe the answer was Mojave has changed some security settings around, so you may need to grant Character Animator to get access to the camera. See this thread for details: Re: Ch cannot access FaceTime HD camera error

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chongkaAuthor
Participant
Nov 6, 2018 9:13 PM UTC

Dear Alan,

Thanks for your help, i have check the security setting before ,but the Character Animator can't get access to the camera.

In this case,I need to wait Apple update the security access ? T^T

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alank99101739
Legend
Nov 6, 2018 9:27 PM UTC

My appoligies, I dont read Japanese and don’t use a Mac, so I don’t recognize the screen shots. (I do like Anime though! ;-). So I am not sure if you are saying you got it working, or there is still a problem. Is it working for you now?

Adding DanTull​ as he might recognize the screen shot (and fixed it on the other thread).

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