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Participant
Mar 4, 2022 11:07 AM UTC
Question

'Invalid Surface Image' and project unusable

Hi, my project has suddenly stppped working - I can't do anything without encountering this popup 'Invalid Surface Image'. I've tried refreshing the scene and moving the project to my desktop with no luck.

 

Is this Character Animator project just corrupt and ruined? Should I start again from scratch?

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3 replies

TheOriginalGC
Community Expert
Community Expert
Mar 4, 2022 4:25 PM UTC

A search came up with this thread. Give it a try. Solved: Invalid Surface Image - Adobe Support Community - 10555334

 

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Participant
Mar 4, 2022 4:41 PM UTC

Hi, as I said in my Q, I already tried that to no avail.

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TheOriginalGC
Community Expert
Community Expert
Mar 4, 2022 5:02 PM UTC

I did not realize that you tried ALT-refresh. The other option is to reach out to @DanTull 

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