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Correct answer DanTull

If you want to zip up the project (or at least its Ch Data/repo.noindex folder, since that is smaller if you have lots of recordings and artwork), I can see if this case is recoverable. It often is, though with an OS level crash it can result in the database being corrupted.

DT

3 replies

Participant
July 1, 2020

Hi Dan,

Could you please help me? I'm having the same issue but it says Error (3.3.1x6) same script. But when I try to copress the file it says this:

  ! Cannot email the file C:\Users\CCUK\Documents\Adobe\Character Animator\Character Animator Project 4.rar

I also tried it with just the CH DATA but it said the same.
   ! Cannot email the file C:\Users\CCUK\Documents\Adobe\Character Animator\Character Animator Project 4\Ch Data.zip

 

if you could email me @ p_northover@yahoo.com that would be very helpful.

Cheers 🙂

 

DanTull
Adobe Employee
DanTullCorrect answer
Adobe Employee
August 5, 2019

If you want to zip up the project (or at least its Ch Data/repo.noindex folder, since that is smaller if you have lots of recordings and artwork), I can see if this case is recoverable. It often is, though with an OS level crash it can result in the database being corrupted.

DT

Participating Frequently
October 12, 2019
Hi Dan, I see you're the master of recovering files with this error. Can I trouble you to work your magic on my file? 🙂
alank99101739
Legend
August 5, 2019

I would reach out to DanTull​ - he has often been able to help folks in such circumstances. No guarantees though!