Skip to main content
This topic is closed to new replies. Start a new post to keep the conversation going.
DanTull
DanTullCorrect answer
Adobe Employee
Aug 5, 2019 4:51 PM UTC

If you want to zip up the project (or at least its Ch Data/repo.noindex folder, since that is smaller if you have lots of recordings and artwork), I can see if this case is recoverable. It often is, though with an OS level crash it can result in the database being corrupted.

DT

4 replies

Participant
Jul 1, 2020 3:20 AM UTC

Hi Dan,

Could you please help me? I'm having the same issue but it says Error (3.3.1x6) same script. But when I try to copress the file it says this:

  ! Cannot email the file C:\Users\CCUK\Documents\Adobe\Character Animator\Character Animator Project 4.rar

I also tried it with just the CH DATA but it said the same.
   ! Cannot email the file C:\Users\CCUK\Documents\Adobe\Character Animator\Character Animator Project 4\Ch Data.zip

 

if you could email me @ p_northover@yahoo.com that would be very helpful.

Cheers 🙂

 

Translate
DanTull
Adobe Employee
DanTullCorrect answer
Adobe Employee
Aug 5, 2019 4:51 PM UTC

If you want to zip up the project (or at least its Ch Data/repo.noindex folder, since that is smaller if you have lots of recordings and artwork), I can see if this case is recoverable. It often is, though with an OS level crash it can result in the database being corrupted.

DT

Translate
Participating Frequently
Oct 12, 2019 9:11 AM UTC
Hi Dan, I see you're the master of recovering files with this error. Can I trouble you to work your magic on my file? 🙂
Translate
alank99101739
Legend
Aug 5, 2019 12:06 AM UTC

I would reach out to DanTull​ - he has often been able to help folks in such circumstances. No guarantees though!

Translate