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M
Marie Rippel
Participating Frequently
April 6, 2017
Question

Lost All Puppets and Scenes in Project

  • April 6, 2017
  • 2 replies
  • 3001 views

Hi, I just finished archiving a project in AE that had dynamic links from Character Animator. When I dragged my CH project, CH media, and CH data into the archive folder it wiped everything from the CH project. I have no puppets or scenes at all.

Has anyone else had this issue?

This topic has been closed for replies.

2 replies

oksamurai
oksamurai
Legend
April 7, 2017

Ugh sorry. By archive folder, do you mean a backup folder somewhere like on a cloud service or external hard drive or something? Or putting everything into a zip file?

There's no good reason I can think of why everything would disappear - I've never heard of that before. CH projects do have a huge number of files associated with them (can be tens of thousands), but I can't think of anything specific that would make them get deleted.

M
Marie RippelAuthor
Participating Frequently
April 10, 2017

I created a folder to upload to our server. I dragged the CH project and CH data folder to the official Archive folder. When I opened up my project, it was completely empty of all puppets and scenes. In AE it says, "AE failed to connect to Adobe Dynamic Link project ( 8 :: 1)."I still have all of those tens of thousands of files.

oksamurai
oksamurai
Legend
April 10, 2017

Was there also a "CH Media" folder created alongside CH Data? For example, my projects look like:

CH Media should hold all your PSD/AI and recording files. Similar to After Effects, you have to gather these referenced files if they're spread out around your desktop (File > Copy Media Files Into Project Folder inside CH).

El Wombat
El Wombat
Inspiring
April 7, 2017

No. Sorry to hear about that…

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