Magewell USB Capture HDMI Not recognised

USB HDMI capture devices like the Magewell are not officially supported by Character Animator.

That said, here's something you might try:

1) In Character Animator press Ctrl - F12 to open the Console

2) In the console dropdown select Debug Database View

3) In the console's search box type "1080"

4) Tick the box next to "CameraTracker::Request1080PCameraMode" to enable it

5) Restart Ch

Technical description:

The Magewell and other devices of this type will advertise all video modes.  So 640x480, 800x600, 1080p, etc.

Unfortunately, if your input source is 1080p then only the 1080p mode will actually work.

Character by default requests 640x480 (which the Magewell advertises as available), but unless your source is 640x480 this mode won't actually work.

The debug database flag will make Ch attempt to select 1080p, which can sometimes get capture devices like this to work.

Please let us know how it works for you.

Best Regards,

Geoffrey

I'm having this same issue. Has there been any response from adobe about this?