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Participant
Nov 20, 2017 11:33 PM UTC
Question

Multiple Errors on starting Character Animator for the first time

I opened Character Animator for the first time and it immediately came up with an error message.

I then tried to import my character and came up with this

I tried to import Wilk to see if it was just my illustrator file and I got the same error message.

What do?

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4 replies

Participant
Nov 21, 2017 12:03 AM UTC

Figured it out

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oksamurai
Legend
Nov 21, 2017 6:42 PM UTC

Good to hear - what was the issue?

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Participant
Nov 21, 2017 6:56 PM UTC

When I created the new project I saved it in a different location (and drive) than my .ai file. Once I created a new project in the same location as the .ai file it worked fine.

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Participant
Nov 20, 2017 11:48 PM UTC

I tried reinstalling the program and came up with the same errors.

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