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I
islam esseily
Participant
July 13, 2020
Question

my puppet return to the new settings

  • July 13, 2020
  • 2 replies
  • 329 views

hello all 

i created photoshop puppet and it works well after doing lot of work .. but after i close my pc and open again its like new puppet without tags without bones and without any thing 

how i can save my puppet ??

This topic has been closed for replies.

2 replies

I
islam esseilyAuthor
Participant
July 13, 2020

i save my project then i try to open and that is whats pop up !!

keiko.yamada
Community Manager
keiko.yamadaCommunity Manager
Community Manager
July 13, 2020

Sorry to hear about issues. The zero size of chproj file is normal, but error is not.

Is there any chance you opened the same project by older Character Animator?

Can you tell us how you save and open the project when you see this error?

Thanks.

CoSA_DaveS
Adobe Employee
CoSA_DaveS
Adobe Employee
July 14, 2020

Is your project saved in a location that is synced by Dropbox/GoogleDrive etc.? Those systems can corrupt the project.

Platty Puss
Platty Puss
Inspiring
July 13, 2020

Hmmm Islam, sounds spooky. CH normally saves everything as you are working. Perhaps do a "Save" before closing,  that creates a new "Version". You might also look in the "History" window (Window => History) and see what is being saved. Something really spooky is that CH might be looking at an older version of your puppet file in PS or AI. I have noted a few glitches in CH you might have simply experience one of those. Be of good cheer.

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