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Participant
August 28, 2020
Question

My webcam won't work. Help please

  • August 28, 2020
  • 2 replies
  • 207 views

I'm using Character Animator ver 3.0. Whenever I press the camera icon on the camera panel, this error pops up. How do I fix this? 

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2 replies

alank99101739
Legend
August 28, 2020

Try a lower resolution and frame rate maybe? But there have been other reports of cameras not working.

alank99101739
Legend
August 28, 2020

Someone from Adobe may answer, but my guess is the device driver provided for your camera does not support an API call that Adobe relies on. I don't know if there is a solution other than to try a different camera device. What sort of camera is it?

Participant
August 28, 2020

I'm using the ANBIUX webcam  HD 1080 usb. So my camera is not compatible? Maybe the lower version is compatible with this device?