My webcam won't work. Help please

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I'm using Character Animator ver 3.0. Whenever I press the camera icon on the camera panel, this error pops up. How do I fix this?

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alank99101739

Legend

Try a lower resolution and frame rate maybe? But there have been other reports of cameras not working.

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alank99101739

Legend

Someone from Adobe may answer, but my guess is the device driver provided for your camera does not support an API call that Adobe relies on. I don't know if there is a solution other than to try a different camera device. What sort of camera is it?

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A

Anesha5E5AAuthor

Participant

I'm using the ANBIUX webcam HD 1080 usb. So my camera is not compatible? Maybe the lower version is compatible with this device?

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