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matthewe47530596
matthewe47530596
Inspiring
June 30, 2015
Answered

My webcam wont appear in Character Animator

  • June 30, 2015
  • 7 replies
  • 40088 views

I have just purchased a Logitech C525 webcam - and there is NO video in the Character Animator. I can see the audio levels move if I make a noise, however, cannot see any video whatsoever.

I have installed all the latest drivers - it appears to work elsewhere, just not in Adobe Character Animator.

I have tried switching to Next Camera, default camera, reinstalled drivers, Logitech drivers, Microsoft drivers etc... all to no avail.

Correct answer matthewe47530596

All good pc was doing an update have rebooted and all works fine

Thanks

7 replies

B
Blake29953129s2x1
Participant
May 18, 2023

I'm having the same issue.  Running MacOS 13.3.1 on Mac Studio using a Emeet c950 webcam.  The webcam company is no help so I'm trying here.  Any ideas?  None of the solutions offered here have worked.

TheOriginalGC
Community Expert
TheOriginalGCCommunity Expert
Community Expert
May 19, 2023

You will probably get a better response if you start a new thread. I am not familiar with the peculiarities of the Mac so I cannot offer much assistance. 

V
vagnerj19086653
Participant
December 31, 2020
I have the solution for this problem. Go to device manager and disable the virtual cameras that you have installed on your computer. Only that! Very simple!

 

    D
    Dreddy
    Participant
    November 26, 2021

    Thanks Vagner, this did the trick 😉

    F
    fhcjxna5FC7
    Participant
    December 4, 2020

    Hi Please Help I use Adobe Charcter Animator and my webcam(USB_2.0_WEBCAM) it is not appearing and told me "Selected Camera Unavailable" . Help.

    S
    susyjewelry
    Known Participant
    February 14, 2017

    I have the opposite problem. I have a video but no audio.

    A
    alim80565377
    Participant
    February 13, 2017

    Hi, i'm using my iphone6 as a wireless webcam and i have same problem

      T
      tuomasp900
      Participant
      March 9, 2017

      Me too, same problem. I´ve tried epocCam, DVR.Webcam, MiniWebcam and iVCam for my iPhone as webcam. They appear on the desktop but in CH I won´t see nothing!!!

      oksamurai
      Community Manager
      oksamuraiCommunity Manager
      Community Manager
      March 14, 2017

      Phone cameras are not currently supported. We recommend getting a USB webcam.

        W
        waynegreysa9
        Participant
        May 23, 2016

        Hi I have the same problem.  It work before but know it does not anymore.  Please help

        Jeff Almasol
        Adobe Employee
        Jeff Almasol
        Adobe Employee
        May 23, 2016

        Can you start a new forum thread with details about your camera configuration (if different than PS3 Eye camera), OS version, etc. Thanks.

        W
        waynegreysa9
        Participant
        May 24, 2016

        HI got it sorted thank you.

        Jeff Almasol
        Adobe Employee
        Jeff Almasol
        Adobe Employee
        July 4, 2015

        Can you try the following?

        1. Press Ctrl+F12 to open the Console panel.

        2. Choose the Switch to Default Camera command from the Camera & Microphone panel.

        3. Wait a few seconds, then choose Switch to Next Camera.

        What does the Console panel show when you choose each command?

          matthewe47530596
          matthewe47530596AuthorCorrect answer
          Inspiring
          July 4, 2015

          All good pc was doing an update have rebooted and all works fine

          Thanks

          Y
          yb74724795
          Participant
          February 8, 2019

          I followed the instruction:

          Can you try the following?

          1. Press Ctrl+F12 to open the Console panel.

          So the console panel opend, but I could not find :2. Choose the Switch to Default Camera command from the Camera & Microphone panel.

          3. Wait a few seconds, then choose Switch to Next Camera.

          I don't know what to do!!! the webcam is working in other programs like skype but not in character animation. that really is a pity for me. Please help me out. Yv@

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