No change in movement when adjusting puppet track behaviors

I have not been able to get anyting to change when adjusting the settings on the puppet track behaviours panel. I can't change the face settings, body settings or limb settings for example. I can move the settings around but it has mo effect on the movement of the puppet. The only thing that seems to do anyting is the transform settings. So I belive this is an overall problem with the settings on my character animator program and not just the puppet. The person that I hired to create the puppets isn't having trouble adjusting the settings on the on her end.

Any advice would be most welcome! Thanks!