Participating Frequently

Question

"not the right kind of document" error

8 replies
341 views
Translate

Been trying to open a PSD but I get this error. I tried to "open as" other document, but I got nothing, adn then tried the DNG coverter, but same error. Any fixes?

This topic is closed to new replies. Start a new post to keep the conversation going.

E

Ej010118047475Author

Participating Frequently

i actually got it! took me hours to figure out and it was a simple fix. had to find a missing drive and updated it. it was something to do with a graphic reading drive. software update *headsmack*

Translate

TheOriginalGC

Community Expert

CH doesn't like working with the cloud in even the best situations. It's best to use a physical or local drive whenever possible.

Translate

TheOriginalGC

Community Expert

Are you trying to import a puppet?

Translate

Nancy OShea

Community Expert

From Character Animator:

Choose File > Import (Command/Ctrl+I). Select one or more . ai or . psd files, then click Open.

Translate

Nancy O'Shea— Product User & Community Expert

John T Smith

Community Expert

All of your other discussions are in Character Animator About Ej0101 - Adobe Support Community

Do you have Photoshop to be able to open a PSD file?

Translate

E

Ej010118047475Author

Participating Frequently

yup sure do!

Translate

Peru Bob

Community Expert

This is the Using the Community forum (which is the forum for issues using the forums).
Please tell us what Adobe application you are using so that this can be moved to the proper forum for help.

Translate

E

Ej010118047475Author

Participating Frequently

I'm using Photoshop 2022

Translate

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.