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Participant
Nov 14, 2016 6:13 PM UTC
Question

Persistent internal error message even after reinstalling

Internal error code: (1033274218:408+516) libgit2 error -1 (14/Failed to insert entry.  Invalid name for a tree entry -.) returned from git_treebuilder_insert(NULL,treebuilderP.get(), (char*)node_nameZ,&oid, mode)

I was going back and forth between Ai and Ch without a problem.  When the error message first showed, I deleted my project and scene.  When that didn't work, I uninstalled Ch and Ae.  But the problem persists.

Any advice on how to go forward from this?

PS:  It seems to be specific to a particular Ai file that I'm trying to import (as once freshly opened, the app allows me to download project files from the forum).  Perhaps I broke something in the source Ai file. I feel like my naming and hierarchy is sound.  I started with a pre-made file from Dave Werner (Okay Samurai), made a huge number of changes, but only had a problem at the end.

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5 replies

oksamurai
Legend
Nov 16, 2016 12:48 AM UTC

Just to follow up on this, Joe helped us find a bug. Bottom line: don't name your layers with four periods in a row until the next release!

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El Wombat
Inspiring
Nov 18, 2016 1:29 AM UTC

Thank you for the follow up, but please explain what that means, …

oksamurai schrieb:

don't name your layers with four periods in a row

…, for I can't seem to figure it out clearly - thank you…

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oksamurai
Legend
Nov 18, 2016 6:42 PM UTC

There was a bug because the character had a layer named: ....

...and that didn't sit too well with CH for whatever reason. Even after Joe changed it he was still running into trouble until he renamed the top level puppet, but I think the periods were at the root of the issue. This is already fixed and will work in the next version.

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oksamurai
Legend
Nov 14, 2016 11:46 PM UTC

Can you post the puppet here or DM it to me please? File > Export > Puppet on Google Drive / Dropbox / Creative Cloud / etc.

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