please check why i cant able to assign gestures to my character in CH in rig mode, its only layer 1

Forum|Forum|5 years ago
September 8, 2020
2 replies
886 views

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Correct answer Charanpal5D55

You can post it to a cloud service like Creative Cloud, Dropbox, Google Drive, etc - and share a link here.

sir, the issue has been solved , as i have uninstall the software and downaloded updated one , now everything is ok.

may be it was fault of software

oksamurai

Community Manager

Hey coming here from your YouTube comment. One issue is your versions might be mismatched. You're using Character Animator 2.0.1 and it seems like a newer version of Illustrator, but CH is up to v3.3.1 now. Updating might help.

I would also try renaming the file to not have a dot in it. It might be the case that CH thinks it's a ".strawberry" file instead of an ".ai" file.

C

Charanpal5D55Author

Inspiring

okay i am changing the name , and saving it again without dot

alank99101739

Legend

I think its recommended to make the root layer independent (eg rename it "+character"). Also i would delete the template layer you have hidden if not needed any more. Usually names like "layer1" indicate the group was not named when imported, but yours is, so i am confused.

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Charanpal5D55Author

Inspiring

yeah , even i am confused too , how it is not showing the actual layers ??

what i should do now??

and how i can delete the template?

alank99101739

Legend

If you select "edit original" it should bring up photoshop on the file it is using. Then in photoshop delete the template layer (i think right click on the layer in photoshop and delete layer will be an option - sorry, not a photoshop expert).

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