Previous recordings are not played during recording
all previously recorded records were played nomally... but suddenly, the mouth doesn't move(to my co-worker) or the character stays still(to me) during the recording.
if we just click play, all records play normally. it only occurs during recording.
what should we do? T-T please help
What we tried before to fix this problem.
1. Update graphics driver (with win10)
2. Initialize Preferences (went to AppData\Roaming\Adobe\Character Animator and added .old to folder)
3. Tried without a microphone or camera
4. Tried with provided character(Chloe, and we got same problem)
5. Reinstall the program (we are using 22.4 verson bcz of drag bug)
5. Tried with previous version (22.3 and 22.0)
it's hard to matching audio and behavior... how can we fix this..? what did we do wrong..?
we will be happy if you propose a new method
(and I apologize if there is any awkward English, I am not that good at English, and I am not using the English version of this program right now.)

