Puppet not moving to head movement

Question

I'm following along okaysamurai's tutorial, and I thought I followed all the steps.

However, when I imported my PSD file, the puppet did not move at all. In the video, okaysamurai's puppet immediately moved according to his head movement.

Is there something off with how I structured/named my puppet?

*note:
-I created the art on procreate and exported as a PSD file
-I've been having issues opening Character Animator. Many times it won't open and will just generate a crashfile. I don't understand the file, but this portion seemed to be the issue:
Exception Code: EXCEPTION_ACCESS_VIOLATION
Exception Parameters: Access violation writing location 0x000000c1a4100f24
Exception Message: 3221225477 The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s.

k_oshiro · Accepted Answer

I have converted Japanese to English using translation software.

Currently, PSDs created with Procreate contain many problems.
You may be able to improve them by importing the Procreate file into Adobe Illustrator and exporting it again as a PSD.
Please try it.

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