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Participant
June 29, 2020
Question

Record button freeze whole project

  • June 29, 2020
  • 2 replies
  • 211 views

Hi, I'm new in Character Animator and I have no idea what I did wrong... yesterday I can recording puppet movements, editing it, everything. Today, I want to record new scene but when I click record button, puppet freeze, arm don't want to move, non reaction. Also timeline freeze. In camera&microphone window everything looks good and when I'm not recording puppet works fine, I can do everything, but after countdown to recording - nothing work. I tried reinstalling programm but still have that problem. Any ideas what can I do?

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2 replies

Adobe Employee
October 14, 2022

Can you check your audio preferences and see if you have an unexpected input or output device?
There's an Audio Hardware section of the preferences. 

Inspiring
October 14, 2022

I'm seeing the same problem - it started 2-3 days ago. GPU usage drops to zero when I click the record button and the entire puppet is non-responsive until I stop recording (and nothing gets recorded).