Record tab won't open, only opens rig tab

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When I click on the Record tab, the tab is selected and highlighted in bold, but it only opens the Rig tab. I cannot use the Record tab at all. Could anyone kindly help please?

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B

BBDanCorrect answer

Participant

Problem solved - I had to uninstall the app completely and then reinstall

B

BBDanAuthor

Participant

Photo attached above. Please advise.

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B

BBDanAuthorCorrect answer

Participant

Problem solved - I had to uninstall the app completely and then reinstall

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kglad

Community Expert

thanks for the update.

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kglad

Community Expert

are you using adobe animate?

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B

BBDanAuthor

Participant

Yes, Character Animator.

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