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C
Chuwawa
Participant
September 26, 2019
Question

The dreaded Error 2.1.1x7

  • September 26, 2019
  • 1 reply
  • 1733 views

Hi! Character Animator was working great for me until I ran into this issue: I updated the name of an eye layer in my PSD file, and now whenever I try to edit the puppet in Character Animator, I get this error message. Tried importing the puppet in a new project, tried reverting the changes in the PSD; no dice. This is a commissioned project, so I'm hoping I can figure this out soon. 😕😕 Thanks! 

 

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1 reply

DanTull
Adobe Employee
DanTull
Adobe Employee
September 27, 2019

You get that same error just importing that PSD into a new project? If you can send me the PSD, I'll try to track down this bug and find a workaround (and make sure it is fixed in the next version).

 

DT

    C
    ChuwawaAuthor
    Participant
    September 27, 2019
    Awesome, thanks! Do you have an email I can send it to? (I don't see an option for sending a DM)
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