Touch Input Bug for Drag Behavior

Question

Since the update to 4.0 my Surface Book 2 touchscreen is having major issues when I try to us it for the drag function. The application isn't sure if I'm using the mouse or touch screen and then creates really weird/unwanted behavior (1 section of the body part being dragged moves but the rest doesn't).

Is anyone else having this issue? If so, how have you fixed it?

I use an external mouse and tried >12 times unplugging it are various times throughout the workflow but none seem to be working. This is a major issue for me due to my use case. I use the touch screen constantly.

Thanks.

oksamurai · Answer

Sorry to hear about that. So this is only happening at slower recording speeds? That is very strange - I haven't heard of that before, it should just work. I'm assuming the Surface 2 falls in line with our recommended specs.

If it's possible to post a video of what's happening, that could help us isolate the bug.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded