Trouble with Auto-Swap while webcam tracking

We have created a character and rigged it to auto swap arms/hands depending on their position. The auto swap arms work fine when we move them using the drag feature. But when we switch to body tracker camera input there are problems. The arms do not move correctly. They will not move in front of the body or down to the character's sides. It is as if the range of motion is limited. Also, the hands move to position but remain stationary if the person in front of the webcam is waving, for example. For additional context, without using auto swap, just a simple single armed character, the camera body tracker works fine.

Any help would be greatly appreciated. Thank you in advance.