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samanthah93999664
samanthah93999664
Participant
March 24, 2017
Question

Very weird error?

  • March 24, 2017
  • 6 replies
  • 812 views

Hello CA fourms, I have a question for you.

I am trying to import a character into CA from Photoshop. However, when I go to import and then open my PSD file, I get an error message that says:

Error: loadPuppet: expects non-writable handles as leaves, but found one with children.

Error code: (utils.js:21)

Error code: (engine.js.1157)

Error code: (bootstrap.js:3)

I have never seen this before. What in the world does it mean? Is 'children' referring to sub layers? This only happens with one of my characters.

Thanks in advance,

SH

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6 replies

oksamurai
oksamurai
Legend
March 24, 2017

That's a new one to me. Could you share here or DM me your PSD via a shared link on Google Drive, Dropbox, or Creative Cloud to take a closer look?

Jeff Almasol
Adobe Employee
Jeff Almasol
Adobe Employee
March 27, 2017

Was this a puppet that was imported directly from a PSD file, or a puppet that had shared (Promote for Reuse) parts? We fixed an issue related to shared parts for the next version, so if this issue is appearing with a simple import of a PSD, it'd be helpful to get a copy of the PSD so that we can try to address. Thanks.

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