Webcam for Adobe Character

Question

Looking for a solution as to why CA can't find my webcam? It appears to be quite a common issue and I've got to say a very frustrating one. All the YT tutorials show the webcam working, and without that happening the program is pretty pointless. I have the very latest version and am using the Elgato option which uses my phone. It works in W11 camera app. My monitor is a Samsung M8 with a webcam, but CA won't recognise that either, and why I'm trying Elgato as I don't like the idea of going out and buying another webcam, and that might not work either? Is there a webcam that is guaranteed to work by Adobe?...Why are things so hard!!

TheOriginalGC · Answer

The camera becomes a problem for some users and there's no clear answer for it. A search on this forum brings up many responses, including software (Elgato, Manycam) and hardware (see here: Webcam and Character Animator - Adobe Community - 11452605). I wish I could give you a definitive answer, but even my webcam will inexplicably stop working from time to time and only a reboot will set it right. It hasn't done that recently and I assume the problem has been addressed, but nevertheless, technical issues are not among my strengths.

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