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bekag2985108
Participant
Sep 18, 2020 12:55 PM UTC
Question

Your device ran into a problem

Please help 🥺

 

I reinstalled windows 10 and i get this error when i open my old projects:

And my laptop never restarts, i need to turn it off and turn on again

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2 replies

alank99101739
Legend
Sep 18, 2020 5:37 PM UTC

Ouch! Try reinstalling (remove and add) adobe products is my best guess. This will check versions of libraries etc.

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bekag2985108
Participant
Sep 20, 2020 6:53 AM UTC

I reinstalled character animator but i have the same problem.

 

I get the same error when i open any project or puppet.

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