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Tinyblu
Known Participant
January 24, 2017
Question

Sound Effect Option Not Working Captivate 9

  • January 24, 2017
  • 1 reply
  • 1160 views

Well, it is working, but the SUBMIT and CLEAR buttons are inverted.

I created a hotspot quiz and I want a "TA DA" sound to play when the user submits a correct answer.  After over an hour of trying to figure out why noting happened when I hit submit after selecting the correct answer in the PREVIEW mode, I clicked on CLEAR and "TA DA" (pun intended), the music played.

So, is this an issue of the SUBMIT and CLEAR buttons being mixed up or do I need to do something else to get the music to play at the desired time.

Incidentally, I removed the CLEAR button altogether and nothing happens when I click SUBMIT.  The sound only plays when I click CLEAR.  Am I missing a setting somewhere?  Thanks in advance!

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1 reply

Lilybiri
Lilybiri
Legend
January 24, 2017

Which exact version of 9 are you using?

Can you show how you did set up the sound effects? I could try to reproduce the issue, maybe propose a workaround.

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TinybluAuthor
Known Participant
January 24, 2017

I am using the subscription version of Captivate

What’s happening is, In preview I will click the correct answer and hit SUBMIT with no sound effect. I only hear the sound effect when I hit CLEAR.

Instead, I want the sound effect to play immediately when I hit submit (when question is answered correctly) instead of after two clicks.

I also want the existing hotspot indicator to disappear if the end user clicks on clear so they can try the answer again. Thanks!

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TinybluAuthor
Known Participant
January 24, 2017

Same location as for any application: under Help menu, About....


I have version 9.0.2.437

Thanks for your help, I’ll take it from here. Maybe it’s just the emailing but the tone here seems a bit too condescending for me. I am a beginner, and this may not be the best place to have my questions answered. Thanks anyway.

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