Adobe Flash Palyer error

Forum|Forum|3 years ago
February 26, 2022
3 replies
1253 views

On Windows 11, through updated Adobe Presenter, I am unable to publish as I get a message that the Adobe Flash Player needs to be updated. I have tried to run Powerpoint as an adminstrator and remove automatic updates, but it is still doing the same.

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Correct answer Jeff_Topham

Any chance you can put it in a Google Drive, OneDrive, Dropbox, etc. folder and then share the link to that? It could be that it's an exe file, and the forums may not like that.

Alright lets try this way:

https://drive.google.com/file/d/1D0B18AxQ39K17_KVqekFwlzfUVLJR4GM/view?usp=sharing

A

ah7892167Author

Participating Frequently

Ok, different issue now, I am able to publish but not my html output file wont open and just shows the Adobe Presenter brand icon spinning. Anyone else have that issue?

Jorma_at_CoSo

Legend

That was a bug in some of the versions of Presenter 11. Do you know what version you are running?

Jorma_at_CoSo

Legend

@Jeff_Topham
Any chance you can share the download that Adobe provided to fix the Flash issue in Presenter?

J

Jeff_Topham

Inspiring

Jorma... anything for you man!

The fix for Adobe Presenter Flash related issues- Download the fix at:

https://shared-assets.adobe.com/link/b64af65c-e398-4b5e-65f0-8ad1b36b9b95

Steps to apply the fix-

Stage 1-

Issue- Getting Flash error prompt in the following workflows- “Video Insertion”, “On click Themes and Interactions”, “Preview Presentation”.

Fix for Flash Error prompt

• Close PowerPoint and Install Flash using “install_flash_player_ax.exe” file and once the installation ends, make sure to check the option “Never check for updates”.
• Now, launch PowerPoint and Flash error prompt should not appear and customer would be able to “Insert Video”, open “Interactions/Themes panel” and “Preview Presentation”.
• However, there are few things you should know:
 Video Insertion- You will be able to insert video and “Flash icon” would appear on stage, however video will load fine in the HTML5 output.
 Themes Panel- You will be able to open “Theme Editor” window and select the theme that you want to apply, however theme preview doesn’t load and “Flash icon” would appear. However, the selected theme will get applied and you can do “Preview HTML5” for theme preview.