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dang14894793
Participant
September 3, 2021
Question

Error regarding shortcut conflicts at startup

  • September 3, 2021
  • 1 reply
  • 814 views

When starting Substance Painter (2020.2.2), I'm now getting the following error/warning in the log:

 

[Shortcut settings] Conflicts have been detected in your shortcut settings.Please consult your settings to solve the issue.

 

I've gone into settings, and no conflicts are shown in the Shortcuts. Still, I clicked on "Reset all to Default". I've reopened Substance Painter, but this error keeps appearing on startup. Any ideas what would be causing this?

 

Worth mentioning that this didn't start happening until a few days ago, per my other post, where SP started warning about outdated GPU driver (https://community.adobe.com/t5/substance-3d-painter-discussions/warning-about-outdated-gpu-driver-after-updating-to-latest-gpu-driver/td-p/12355563) Hopefully the bug that's incorrectly detecting GPU drivers isn't having downstream effects on other parts of SP..?

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1 reply

Participant
February 28, 2024

Since this was the first result when i tried to search for it, I'm posting here. So for anyone having a problem with this, be sure that in the "Mouse Shortcut" section at the bottom that each shortcut has either a left click or a right click in it somewhere or it will reject the shortcut. For instance you couldn't have a ctrl+shift+F9 shortcut in the Mouse Shortcut section, it will reject it and will not tell you why. Was stuck on this problem for far too long. How difficult would it be to add a popup that says "only mouse shortcuts in the mouse shortcut section"? Another weird and frustrating substance painter quirk.

Participant
April 3, 2024

This has been bugging me for weeks ! lol finally i gave in it annoyed me long enough that i decided to try fix it today, your solution is good. Thank you.