hello i have a small issue(im lying its big) painting and color channel reset

(sorry if my mood is VERY evedent lil mad)

So, I have an issue where, when I want to paint on my model in Substance 3D Painter, and I go to make a brush stroke on a paint layer in Substance, as long as I have the mouse depressed, I can see all the other layers and the stroke (that isn't the issue). But as soon as I release the mouse and would be applying the stroke, the whole texture sets color channel reverts to white (doesn't  make all of the textures white only the one that is being edited) and then deletes the stroke. After which, if I try to paint it, it re-renders the local area about (100 pixels out) but doesn't display the stroke. I'm just wondering what is going on and how to fix it??

I have a ligitiment copy that i have purchased from adobe for 200$ i kinda want to use it.

lil new to subtance but not new to adobe