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December 5, 2025
Question

개인계정 구독 취소 및 환불요청드립니다.

  • December 5, 2025
  • 1 reply
  • 96 views

구독을 취소했는데 환불이 아직 안된상태입니다. 확인부탁드립니다.

1 reply

gupta shivangi
Legend
December 5, 2025

Hi kang338684513aca,

Thanks for reaching out. I reviewed your account details and found that you have an annual prepaid subscription for Creative Cloud since 2 years and 10 days. Adobe offers full refund only if the subscription is cancelled within first 14 days of purchase which unfortunately makes your account ineligible for refund. 

You can check the details here: https://adobe.ly/4pRH4D4

Let us know if you have any questions.


^Shivangi