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December 11, 2025
Question

구독취소 및 환불요청

  • December 11, 2025
  • 1 reply
  • 111 views

24/12/10 1년 구독이 끝나서 플랜 취소 했는데 25/12/11 취소수수료 43000원이 부과되었습니다. 1년 사용했으므로 취소수수료 환불 부탁드립니다!

1 reply

kglad
Community Expert
Community Expert
December 11, 2025

you should cancel before the renewal date and after the 12 th payment is processed to have no penalty with an annual subscription paid monthly.

Jeffrey_A_Wright
Legend
December 11, 2025

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