구독 취소는 됐는데 카드 취소 환불에 대한내용은 메일이 안왔어요

Hi @skilled_Star3710,

I confirm that your Adobe subscription is cancelled and a refund has been initiated today. It usually takes 12-14 days for the refund to process. 

We thank you for the patience.

check your account, https://account.adobe.com

what's it show?

eg, any payment problems,?
more than one subscription?
only the plan(s) you want?