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hyunjh
Participant
March 28, 2026
Beantwortet

무료 체험 7일 후 결제 당일 바로 취소를 했습니다.

  • March 28, 2026
  • 2 Antworten
  • 159 Ansichten

무료 체험 7일 후 결제 당일 바로 취소를 했습니다.

결제했던 카드로 다시 환불이 되는 건가요?

아니면 다른 방법으로 환불이 되나요?

 

Beste Antwort von kanikas28368183

Hi hyunjh, 

We’re here to help you. I see you had purchased Creative cloud pro susbcription under the same ID as with this community. The susbcription is cancelled and a refund was also processed on 28th March. Kindly wait for 7-10 business days before it refelcts into your account. The refund method will be same as the payment method. 

 

Thanks 

Kanika Sehgal 

2 Antworten

kanikas28368183
Community Manager
Community Manager
March 30, 2026

Hi hyunjh, 

We’re here to help you. I see you had purchased Creative cloud pro susbcription under the same ID as with this community. The susbcription is cancelled and a refund was also processed on 28th March. Kindly wait for 7-10 business days before it refelcts into your account. The refund method will be same as the payment method. 

 

Thanks 

Kanika Sehgal 

kglad
Community Expert
Community Expert
March 28, 2026

​@hyunjh 

 

refunds are automatic, if you qualify.  they take up to 14 days.  meanwhile, what's your account show, https://account.adobe.com