무료 체험 7일 후 결제 당일 바로 취소를 했습니다.

Forum|Forum|13 days ago
March 28, 2026
2 replies
33 views

결제했던 카드로 다시 환불이 되는 건가요?

아니면 다른 방법으로 환불이 되나요?

cancel subscription

Correct answer kanikas28368183

Hi hyunjh,

We’re here to help you. I see you had purchased Creative cloud pro susbcription under the same ID as with this community. The susbcription is cancelled and a refund was also processed on 28th March. Kindly wait for 7-10 business days before it refelcts into your account. The refund method will be same as the payment method.

Thanks

Kanika Sehgal

kanikas28368183

Correct answer

Community Manager

Hi hyunjh,

We’re here to help you. I see you had purchased Creative cloud pro susbcription under the same ID as with this community. The susbcription is cancelled and a refund was also processed on 28th March. Kindly wait for 7-10 business days before it refelcts into your account. The refund method will be same as the payment method.

Thanks

Kanika Sehgal