안녕하세요 일러스트 구독 취소 하고싶습니다

Question

안녕하세요. 일러스트레이터 구독을 취소하시려면,
위약금이 발생 합니다.그 외에 유일하게 취소할 수 있는 요소가 있나요?
사용을 거의 못해서 카드 부담이 됩니다

kglad · Answer

make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

and for info on how to cancel your subscription, this page describes the few steps involved, https://helpx.adobe.com/manage-account/using/cancel-subscription.html

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

if you're unable to follow the steps described, check your account (https://account.adobe.com) for a payment problem. all payment problems must be resolved before cancellation is enabled, https://helpx.adobe.com/manage-account/kb/fix-failed-missed-payment.html

Sign up