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skillful_Daisy6526
Participant
November 11, 2025
Question

어도비 구독 취소 및 환불

  • November 11, 2025
  • 2 replies
  • 30 views

군 입대로 인해 25.06월부로 어도비 구독을 취소 했는데 자꾸 결제가 됩니다. 

환불 및 결제가 안되게 해주세요 ㅠㅠㅠㅠㅠ 

 

돈이 자꾸 나갑니다 ㅠㅠㅠ 

 

주문번호: RTSNWVFF33LV58XG6:649420:korean_local_card / 78,1000원 

2 replies

kglad
Community Expert
kgladCommunity Expert
Community Expert
November 11, 2025

ie, check https://helpx.adobe.com/manage-account/kb/unknown-charge-on-bill.html

    S
    Community Manager
    Shivangi_GuptaCommunity Manager
    Community Manager
    November 11, 2025

    Hi skillful_Daisy6526,

    We appreciate you reaching out. As per your account details, I confirm there is no active subscription associated with this email address. Also, there have been no recent transactions requested by Adobe. Did you check with your bank about the transactions?

    Let us know. 

    ^Shivangi

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