어도비 일러스트레이터 환불 요청

Question

어도비 일러스트레이터에서 자동결제로 8월 16일에 58,200원이 결제되었습니다.앞으로 쓸일이 없어 환불 받고 싶어서 문의 남깁니다.

kglad · Accepted Answer

you have to cancel within the refund period fo qualify for a refund.

if you haven’t cancelled yet, do so:

make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

for info on how to cancel your subscription, this page describes the few steps involved, https://helpx.adobe.com/manage-account/using/cancel-subscription.html

if you want to cancel but are unable to follow the steps described in the "how to cancel page", you probably have a payment error that you need to repair before cancellation is allowed, https://helpx.adobe.com/manage-account/kb/fix-failed-missed-payment.html

Bill Silbert · Answer

This is a user to user forum. For help with cancelling your subscription you’ll need to contact Adobe directly at:https://helpx.adobe.com/support-logged-in.html.

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