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helpful_guide3124
Participant
June 15, 2026
Answered

잘못된 결제

월결제로 사용중이었고 다음 결제일이 6월 13일이었어서 12일에 플랜 취소를 했는데 결제가 되었습니다. 환불 가능한가요? 학생이라 돈이 없는데 ㅜㅜㅜㅜㅜㅜㅜㅜㅜ

kglad
kgladCorrect answer
Community Expert
June 15, 2026

check your account https://account.adobe.com

 

is everything cancelled?

3 replies

helpful_guide3124
Participant
June 16, 2026

Yes, I cancelled everything.

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ShivangiGupta
Community Manager
Community Manager
June 15, 2026

Hi ​@helpful_guide3124,

I confirm that your subscription is cancelled. I’d recommend you speaking with our support team here: https://helpx.adobe.com/contact.html?rghtup=autoOpen

They’ll help you further.

 

^Shivangi

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^Shivangi
kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
June 15, 2026

check your account https://account.adobe.com

 

is everything cancelled?

Translate